Redstor network requirements

Modified on Wed, 6 Aug at 2:03 PM

IP ranges

Service	Address	Range	Port
RedApp	app.redstor.com	13.107.246.64/32 13.107.213.64/32 2620:1ec:bdf::64/128 2620:1ec:46::64/128	443
RedApp Deployment Storage	dropzadevstg.blob.core.windows.net	Please see Azure IP Ranges for "Storage" in South Africa North region, available here.	443
RedApp Notifications	fun-notifications-prod-uk.azurewebsites.net	Please see Azure IP Ranges for "Azure App Service" in UK South region, available here.	443
RedApp Azure Management Service Integration	ams-uks-prd-fun.azurewebsites.net	Please see Azure IP Ranges for "Azure App Service" in UK South region, available here.	443
Global AccountServer	SP.PRO.REDSTOR.COM API.PRO.REDSTOR.COM	91.224.152.0/24 91.224.153.0/24 4.234.136.144/28 4.234.148.48/28	443
UK Storage (Note 154.41.210.0/24 was previously incorrectly recorded as 154.41.240.0/24)	*.PRO.REDSTOR.COM	91.224.152.0/24 91.224.153.0/24 154.41.210.0/24 217.158.243.0/24 80.168.40.0/24	443
US AccountServer	US.PRO.REDSTOR.COM	52.237.164.128/30 52.249.28.20/30	443
US Primary Storage	*.PRO.REDSTOR.COM	23.105.15.0/24 23.81.58.0/24	443
Rest of World AccountServer	SP.PRO.REDSTOR.COM API.PRO.REDSTOR.COM	91.224.152.0/24 91.224.153.0/24 4.234.136.144/28 4.234.148.48/28	443
EU Storage	*.PRO.REDSTOR.COM	217.158.243.0/24 80.168.40.0/24	443
Australia Primary Storage	*.PRO.REDSTOR.COM	20.188.192.124	443
Australia Secondary Storage	*.PRO.REDSTOR.COM	13.77.42.181	443
ZA AccountServer	*.PRO.REDSTOR.COM	20.87.204.72/30 20.87.228.64/30	443
Switzerland AccountServer	SP.PRO.REDSTOR.COM	51.103.172.136/30	443
Switzerland AccountServer	SP.PRO.REDSTOR.COM	20.208.29.56/30 20.203.204.136/30	443
ZA Primary Storage	*.PRO.REDSTOR.COM	102.64.56.0/24	443
ZA Secondary Storage	*.PRO.REDSTOR.COM	102.64.57.0/24 102.216.20.0/24	443

The following IP addresses were previously required to be excluded, but now can be safely removed from any restrictions:

65.52.30.79
40.124.45.179
52.152.60.80/30
20.188.73.80/30
20.236.82.60/30
52.162.166.216/30
13.66.21.227
40.124.25.56
70.37.55.107

All data is transmitted securely over SSL and exclusively using port 443. The roles of IP addresses may change so it is recommended to allow the entirety of both ranges to ensure maximum service availability.

Note: For example, FSR to VMware requires a VDDK to be downloaded from our FSR resources blob storage. You will therefore need to allow a network connection to this storage address. Read more in Article 1306.

It is recommended that where possible, the use of proxy servers is avoided. All data transmitted is encrypted, compressed and de-duplicated so proxy servers offer no value in terms of caching data transmitted to improve performance. Direct routes to the backup server are always preferable where possible as they tend to produce the best throughput and fewest connection interruptions.

Content filters or security devices

If you have content filters or network security devices in place between the backup agent or Storage Platform Console and our cloud platform, please add wildcard exclusions for *.redstor.com to avoid service disruption.